TCMLINKSM FBO Services
Continental Motors is proud to announce that we are expanding our abilities to provide you with the information you need in an accurate and timely manner. We are partnering with Avantext and Aircraft Technical Publishers to expand our abilities to get the most accurate and up to date information into your hands so you have access to the correct Instructions for Continued Airworthiness data when you are servicing your customerís Continental powered aircraft.
TCMLINK FBO Services will continue to be delivered on-line in a real time format; however the offline data that you can use as a backup will now be provided in a format that you are used to using. If your shop already has an Avantext or ATP system, you will now be able to enjoy accessing the Continental data in that same format you are used to using.
If you are not yet a TCMLINK FBO Services member, then we suggest you visit one of the following companyís sites and sign up with them. Once you have registered with them, you will be provided access to the TCMLINK FBO Services system as well and will receive the following benefits:
Dedicated Factory Service Staff Available: Members of our FBO SERVICES PROGRAM are provided with access to highly-trained technical staff located in our TCMLINK Global Customer Support Center. They will not only help you learn the system, but will assist you with your service and maintenance assistance needs. It's like having your own dedicated technical service representative at your facility.
Customized Web-Site for Ordering and Availability: Say hello to high technology in general aviation. For participating distributors, you can link your customized web-site to the ordering system wwwed by the factory. This function will allow you to view your distributor's inventory, access factory parts availability, and get the order right the first time. You can get real-time web access to the status of your parts and engine orders direct from the factory's computer network.
Automated SB/AD Compliance Matrix: Say goodbye to spending hours searching for service bulletins and airworthiness directives for an engine in your shop. In seconds FBO SERVICES provides you with a computerized list of all service bulletins and directives that apply to the engine on which you are working. Access to Aviator Services Personalized Product Profile: Our TCMLINK system also keeps service information on member Aviators. When a member of TCM's Aviator Services Program stops by, you're in luck. FBO SERVICES provides you with access to the aviator's personalized-product profile for engine service and maintenance. You get everything you need to know without time-consuming research.
Two Free Annual Slots at TCM's Leading Service and Maintenance School: As a member of our FBO SERVICES NETWORK, you are entitled to send two representatives to our well-respected week-long training school at the factory in Mobile, Alabama. Your recurring training needs are satisfied in a high quality manner.
Instant Access to the Complete Line of TCM Service and Maintenance Data: You never have to worry about satisfying FAA requirements for the latest in TCM service and maintenance data. They are at your fingertips 24 hours a day, 7 days a week.
Trouble Shooting, Maintenance Schedules, and More: In FBO SERVICES you will find electronic search capabilities for engine trouble-shooting and maintenance tips and schedules. And it's all backed by our toll-free dedicated factory support desk.
When you Become a Recognized Member of the FBO SERVICE NETWORK: You will receive recognition to post in your shop and a lot more. Your membership and the status of technicians in your shop that have received factory training will be acknowledged on the TCM web-site and is available to thousands of aviators. FBO SERVICES can help you get and keep business.
There are certain Membership Obligations that are recommended for FBO Services membership. These include a list of minimum service tools and equipment that TCM feels necessary to service, maintain and repair Continental aircraft engines. You can review these obligations by clicking on the link above.
We are certain you will discover that TCMLINK FBO Services will prove to be a valuable tool in your business. If you are interested in becoming a part of TCMLINK FBO Services Network, click on one of the following company links or contact our dedicated FBO Service Desk at 1-800-326-0089.